Legal Policies – Torr Engineering
Welcome to Torr Engineering. We are committed to delivering high-quality vacuum and heat transfer systems and maintaining transparency with our users. Please read the following Legal Policy | carefully. By using our website https://torrengineering.in and our services, you agree to these terms.
Legal Policy (Privacy Policy)
At Torr Engineering, we value your privacy. We collect minimal personal data solely for order processing, customer service, and improving your website experience.
Information We Collect:
Name, company name, contact number, email address
Product inquiry details or service interests
Device/browser data via cookies
How We Use Your Data:
To process orders and send confirmations
To respond to queries or provide technical support
For internal analytics and marketing improvement
We do not share your personal data with third parties, except in cases required by law or to fulfill your order. Your data is protected using secure server technology.
Cookie Policy:
Our website uses cookies to enhance user experience. By continuing to use our site, you consent to our use of cookies in accordance with this policy.
Return and Refund Policy
Torr Engineering manufactures customized systems including Vacuum Pumps, Steam Jet Ejectors, Deodoriser Systems, and Heat Exchangers. Due to the made-to-order nature of our products:
Return Policy:
We do not accept returns unless the product is damaged in transit or not as per the approved specification sheet.
Customers must notify us of any issue within 3 days of delivery with supporting photos and documentation.
Refund Policy:
Refunds are processed only when a return is approved.
Refunds, if applicable, will be initiated within 7 business days from the date of return approval.
Advance payments are non-refundable for made-to-order engineering systems.
Disclaimer
All information provided on https://torrengineering.in is for general informational purposes only.
Torr Engineering does not guarantee that all technical information, performance data, or content on this site is error-free or up-to-date.
We reserve the right to update product specifications, pricing, and availability at any time without prior notice.
Use of our products should be in accordance with industry guidelines. Torr Engineering is not liable for misuse or unauthorized alterations of the equipment.
Terms and Conditions
These terms govern your use of Torr Engineering’s website and services.
General Terms:
By visiting this website, you agree to abide by all terms and applicable laws.
All content on this site is the intellectual property of Torr Engineering and cannot be reused without permission.
You agree not to use our products or services for any illegal or unauthorized purpose.
Pricing and Availability:
All prices are subject to change without notice.
Bulk or industrial orders are subject to lead times, depending on product type and customization.
Limitation of Liability:
Torr Engineering is not responsible for indirect damages, loss of profit, or business interruption resulting from the use of our systems.
Contact Us
For questions regarding our privacy practices, return policy, or terms:
📧 Email: jet.torrengineering@gmail.com,
prajapatiramesh1966@gmail.com
📞 Phone: +91- 8980800731, 9998144233
🌐 Website: https://torrengineering.in